I did have this exact same problem a few months back with another user. I chose the option to activate on line (or by phone), but then all I get after that is a message that MS Office could not be activated because the product key is invalid. However, now whenever I try to open MS Office it starts up with a message that it is configuring MS Office, then says 'MS Office requires validation'. I recently had to rollback Windows 7 because the system appeared to be corrupt.
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